Calcom is pleased to announce its involvement with three pivotal events on the customer service and business calendar in 2011.
The first is the European Call Centre and Customer Service Awards, which Calcom is supporting as sponsor. By deciding this year to merge two Awards programmes - National Customer Service Awards and the European Call Centre Awards - the organiser UBM has created an unrivalled, prestigious event which celebrates those customer service teams and individuals trailblazing a bright future for the industry.
The Awards Ceremony takes plays at the London Hilton Hotel on Park Lane on Tuesday 11 October. These have been timed to fall on the first night of the Call Centre and Customer Management Expo, at which Calcom will also be exhibiting. Running on 11-12 October at London Olympia, this event has become the undisputed live event for UK service professionals. Natalie Calvert, Calcom’s CEO, will be speaking at the event alongside other thought leaders from blue-chip organisations such as BT and Ernst & Young.
Finally, Natalie has been chosen as one of four judges at the National Business Awards (NBA), and is involved directly in judging the Customer Focus Award. Endorsed by prime minister David Cameron, who says the event truly “shows off the best of British”, these Awards are sought by businesses keen to enjoy the publicity and prestige that scooping such an endorsement brings. The Customer Focus Award highlights businesses that pride themselves on their customer-centricity with businesses including Lovehoney, LV= and Pets at Home in contention this year.
calcomgroup.com
The first is the European Call Centre and Customer Service Awards, which Calcom is supporting as sponsor. By deciding this year to merge two Awards programmes - National Customer Service Awards and the European Call Centre Awards - the organiser UBM has created an unrivalled, prestigious event which celebrates those customer service teams and individuals trailblazing a bright future for the industry.
The Awards Ceremony takes plays at the London Hilton Hotel on Park Lane on Tuesday 11 October. These have been timed to fall on the first night of the Call Centre and Customer Management Expo, at which Calcom will also be exhibiting. Running on 11-12 October at London Olympia, this event has become the undisputed live event for UK service professionals. Natalie Calvert, Calcom’s CEO, will be speaking at the event alongside other thought leaders from blue-chip organisations such as BT and Ernst & Young.
Finally, Natalie has been chosen as one of four judges at the National Business Awards (NBA), and is involved directly in judging the Customer Focus Award. Endorsed by prime minister David Cameron, who says the event truly “shows off the best of British”, these Awards are sought by businesses keen to enjoy the publicity and prestige that scooping such an endorsement brings. The Customer Focus Award highlights businesses that pride themselves on their customer-centricity with businesses including Lovehoney, LV= and Pets at Home in contention this year.
calcomgroup.com
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